GHS Blog | Industry Insights

How Digital Backup and DR Are Transforming Operational Ownership

Written by GlassHouse Systems | Jun 2, 2025 5:38:36 PM

In an era defined by speed, customer expectation, and unforgiving regulatory scrutiny, digital backup and disaster recovery (DR) capabilities are no longer IT utilities. They are business disruptors. Quietly and profoundly, organizations are shifting from traditional DR models, which are complex, outsourced, and manual, to a future where recovery is instant, internally managed, and audit-ready. The implications for cost, control, and business continuity are significant.

This transformation played out recently when a leading financial institution successfully executed its first fully autonomous DR failover and recovery. The institution’s internal team led the entire process while GlassHouse Systems (GHS) provided support in an assist-only role. This marked a complete reversal from the previous year, when GHS had performed the entire DR test on behalf of the client.

The impact was captured in a single, powerful quote from the Bank’s executive team: “The DR capability, going from 9 hours to 20 minutes, with 40 applications was impressive. We are very happy.”

This quote reflects the scale of change. What once required extensive coordination, deep external expertise, and hours of execution is now completed in minutes by the client’s internal team across forty mission-critical systems.

From Complexity to Competency

Disaster recovery has traditionally been a high-stakes function with minimal internal ownership. Organizations recognized its importance but lacked the confidence and capability to lead the process themselves. Recovery days were planned meticulously, consultants were brought in, and a successful test was seen more as a relief than a repeatable, scalable outcome.

That legacy model is being left behind. With the advent of cloud-native backup solutions, hypervisor-based replication, and tools like Zerto and IBM i MIMIX, recovery processes can now be planned, orchestrated, and verified. However, the most transformative shift is not technological. It is operational. Ownership is transferring from vendor to client.

GlassHouse Systems provides more than technical implementation. It delivers a complete operational framework for digital resilience. Clients are trained and supported until they can run recovery confidently on their own. In industries like financial services, where the cost of downtime is measured in reputation and regulatory exposure, in-house recovery execution is now an essential standard.

Why This Matters

This transition is not just a technical improvement. It represents a new level of operational maturity:

  • Recovery is now an internal capability rather than an external dependency.
  • Regulatory and audit requirements can be met by the client’s own team using in-house tools and evidence.
  • Internal teams gain confidence through repeated execution and continuous process improvement.

In this case, the institution not only succeeded in running the test. It proved that its internal teams could manage disaster recovery faster, more efficiently, and with complete accountability.

A New Standard for Resilience

The digital backup and disaster recovery landscape is changing. It is no longer about meeting minimum compliance requirements. It is about owning resilience as a core business function. It is no longer acceptable to depend entirely on external providers. The expectation is full internal command of the process.

At GlassHouse Systems, we help clients build this capability and support them until they can run it independently. The future of DR is not just about readiness. It is about real-time control, proven performance, and complete confidence.