GHS manage™

Remote Infrastructure and Backup Management, Cloud and Security

Helping you refocus on growth

Companies can’t concentrate on their competitive edge by doing everything on their own. GHS manage™ services mitigate risks, build a predictable operations budget and focus staff on critical initiatives. Service benefits include reduced downtime through proactive systems administration, control and document change for improved compliance and ROI on business applications.

GHS manage™ consists of the following offerings

Backup as a Service (BaaS)

One solution to protect your data, your budget and your peace of mind

Whether your organization wants to replace its legacy tape-based backup or explore on-site/off-site backup options, GHS can help. Our Backup-as-a-Service offerings eliminate the operational burden of managing your own backups while protecting the data that is crucial to your business.

Solution Advantages
  • Managed backup/recovery of data
  • Off-site backups protect against the loss of primary copies
  • Restore from local or remote site immediately, without shipping tapes
  • Position for future DRaaS
GlassHouse Systems Provides
  • Backup infrastructure at GHS Cloud
  • Node Replication configuration
  • Fully Managed Service for backup/restore

Disaster Recovery as a Service (DRaaS)

A comprehensive solution to ensure disaster doesn’t get in the way of your business continuity

As data compliance laws become more stringent and your business acquires more information-based assets, the impact of a potential service disruption also grows. In fact, over 40% of businesses don’t reopen at all following a disaster. By entrusting your DR requirements to GHS, you’re protecting your IT infrastructure investments while ensuring continuity to your business.

Solution Advantages
  • Automated replication of backup data to DR site
  • Restore from local or remote site without shipping tapes
  • Shared/dedicated remote compute resources for DR testing and DR declaration
GlassHouse Systems Provides
  • Backup infrastructure
  • Remote server installation and configuration
  • Node Replication configuration
  • Managed Service for remote infrastructure and optional for customer infrastructure
  • Network Planning
  • Shared or dedicated compute resources and optional hosting for DR
  • DR Test assistance

Power Cloud – AIX, Linux

Improved operations and availability in an OpEx model

With the Power Cloud from GHS, you can leverage the reliability and robust performance of the IBM Power platform while reaping the cost savings of a cloud solution. Our managed services also provide visibility into capacity or performance issues, backed by operational support and 24/7 monitoring with notifications of alerts and threshold exceptions.

Solution Advantages
  • Hosted AIX, Linux environments
  • Configuration management
  • Systems administration
  • Performance/capacity management
  • 24/7 monitoring
  • Problem/change management
  • Vendor management
  • Infrastructure currency
GlassHouse Systems Provides
  • Hosting of Power workloads in a tier 3 datacentre
  • Expert systems administration and operations in all OSs
  • Monitoring of events, alerts and thresholds
  • Notifications, reports and dashboards for visibility
  • Ticket lifecycle management for capturing and tracking incidents, problems and changes

IBM i Cloud

A fully-managed cloud hosting solution for one of the world’s most versatile operating systems

GHS Manage lets your organization experience the benefits of this exceptionally integrated and secure operating system in the cloud. Reduce your IT capital expenditures by scaling down on-premises infrastructure while moving toward an OpEx model.

Solution Advantages
  • Hosted IBM i environment
  • Configuration management
  • Systems administration
  • Performance/Capacity management
  • 24/7 monitoring
  • Problem/change management
  • Vendor management
  • Infrastructure currency
GlassHouse Systems Provides
  • Hosting of IBM i workloads in a tier 3 datacentre
  • Expert systems administration and operations
  • Monitoring of events, alerts and thresholds
  • Notifications, reports and dashboards for visibility
  • Ticket lifecycle management for capturing and tracking incidents, problems and change

Remote Infrastructure Managed Services (RIMS)

A dedicated extension of your IT team, so you can get back to business

By entrusting the management of your IT infrastructure to GHS, your organization can reduce costs and re-focus internal resources on more important tasks. Our team brings in-depth expertise in AIX, IBM i, Linux and Windows — allowing us to provide agile and cost-effective support on even the most complex problems.

Solution Advantages
  • World-class systems administration
  • Performance/capacity management
  • 24/7 monitoring
  • Incident, problem and change management
  • Vendor management
  • Measured and monitored service level agreements (SLA)
GHS Provides
  • Systems configuration, administration and operations
  • 24/7 monitoring of events, alerts and thresholds
  • Reporting, dashboards and notifications for visibility
  • Ticket lifecycle management for capturing and tracking incidents, problems and changes

Security Managed Services

Fight fire with fire: coordinated attacks require coordinated security

GHS takes a systematic approach to managing our customers’ security needs. Services include 24/7/365 monitoring, incident response and co-management using the most advanced security analytics platform available today.

Solution Advantages
  • Monitoring of events, alerts and thresholds
  • Triage of security incidents
  • Notifications, reports and dashboards for visibility
  • Ticket lifecycle management for capturing and tracking incidents, problems and changes
GHS Provides
  • SIEM monitoring and management (we can manage yours or leverage our hosted solution.)
  • 24/7/365 incident investigation and response from our Canadian SOC
  • Vulnerability and remediation management program
  • Assistance with patch management activities
  • Insight monthly board/management report cards
  • Real-time dashboards and reporting – interdepartmental and executive
  • 24/7 breach response assistance

Security Assessments

A comprehensive security health check of your IT systems

Sophisticated IT setups deserve a sophisticated approach to security. A security assessment from GHS will help you build a targeted, actionable plan based on your existing security posture. As part of our process, we designate a security consultant and relevant infrastructure experts to review everything from common risk areas like endpoint management, applications and data, to policies, procedures and guidelines.

Solution Advantages
  • Comprehensive review including hardware, software and processes
  • Clear insights and practical recommendations
  • Assessment from infrastructure experts specializing in your environment
GHS Provides
  • On-site or remote review in consultation with management and IT security technical leader (up to five business days)
  • Review of security program (infrastructure visibility, application development processes, etc.)
  • Review of policies and procedures (incident response, access management, data loss prevention, etc.)
  • Report documenting results of the assessment along with recommendations for vulnerabilities
At GHS we take a consultative approach to customer engagement
Background
Assess
Recommend
Design
Implement
Manage
Background
1
Assess
2
Recommend
3
Design
4
Implement
5
Manage
  • Are redundancies hurting your bottom line?
    Question GHS manage 1
  • Does your organization have the internal expertise to keep up?
    Question GHS manage 2
  • Are your IT operations capable of handling what the future has in store?
    Question GHS manage 3
Background
Infographic

Managed Security Intelligence

2016 was a year of high-profile hacks. It’s no longer a matter of whether a cyber attack
will happen, but when. Download our free infographic to learn more about our three
security intelligence deployment models and how we can help keep your organization
out of the headlines.

Download

Focus on growing your business,
not growing your IT department

As a highly technical company, GHS maintains a large contingent of technical
experts that substantially outnumber sales resources. That means you’ll get an honest assessment
of your IT infrastructure challenge, not a sales pitch.

Talk to a GHS Expert Today

Almost There!

Please fill out the form to complete your whitepaper download

captcha

Thank You!

Your inquiry was successfully delivered and one of our experts will review it shortly!

Thank You

We're processing your registration and will provide confirmation details prior to the event